Product Analyst

OSI’s purpose has been to help good people do great things and provide incredible software solutions to clients of all sizes. As a tech services organization, we’re building a sustainable, ethical technology services business, partnering with exceptional clients who benefit from our ability to deliver. We’re a small company with a family-style atmosphere – small enough to move fast and close enough to share in the white-glove experience we’ve become known for.

Our mission is to help our clients build world-class products. We are proud that our first client is still our client. We trust our teams to deliver without constantly watching over their shoulders. And we have employees who have been with us for more than 20 years.

As a Product Analyst at OSI, you’ll be vital in driving measurable improvements in product decisions on a feature development team with a Fortune 100 client. You’ll be responsible for defining and prioritizing product features, ensuring the development aligns with business goals. This role will bridge communication between stakeholders and the team, translate requirements into clear user stories, and manage the product backlog. Additionally, you’ll collaborate with developers on technical decisions, oversee the testing process with QA, and ensure timely delivery of high-quality software. This person will represent OSI and their team to the client and reinforce our exceptional delivery.

• Define and lead a product build in the healthcare tech space
• Translate needs into clear and actionable software requirements
• Create and maintain product backlog while prioritizing feature builds to enhance efficiency
• Collaborate with developers to ensure technical implementation aligns with guidelines, regulations, and healthcare standards – such as CPT, ICD-10, HL7, etc.
• Stakeholder communication and feedback liaison for continuous product refinement and development
• Communicate and align with clients and technical support to prioritize and fix software bugs

• U.S. citizenship -or- U.S. Green Card
• Able to work remotely and located in the U.S.
• Basic understanding of SQL
• Basic understanding of Object-Oriented Programming (OOP) design and lifecycle
• Excellent communication and an inquisitive approach
• Strong problem solving skills
• Experience as part of a team developing software in a Scrum environment
• Experience developing strong and actionable user stories from product requirements

• Hospital/Healthcare Revenue Cycle experience
• Advanced understanding of SQL
• Experience with Microsoft TFS (Team Foundation Server) or Azure DevOps
• Scrum Product Owner experience
• Experience in other roles on a Scrum software development team

• A competitive salary and social benefits;
• Friendly work environment and a culture of belonging;
• Work-life balance and the flexibility of remote work;
• Opportunities for career development in an international company

At OSI, we care about our clients, we care about each other, and we care about producing great software.

CLIENTS — We admit that the organization we most want to see succeed is our own. But we’ll quickly acknowledge that we can’t win unless our clients win. There’s no way around this symbiotic relationship. Fortunately, at OSI, we genuinely love to see our partners have breakthroughs in top-line growth, innovation and efficiency.

TEAM — If you’ve ever experienced the excitement that comes from being part a high-functioning team, you’ll understand why people matter. Trust. Accountability. Purpose. Self-confidence. These are all part of that exhilaration, but the whole is more than the sum of its parts. Great teams can get you through the tough times and can unlock greater potential than a group of individual contributors ever will.

PEOPLE – We care about individuals and humankind. That’s why we invest in talent and push people to do their best work. That’s also why we have given colleagues help when they’ve encountered personal crises; paid for surgeries people couldn’t afford; funded capital improvements and arts projects to improve our communities; and closed the office to attend colleagues’ weddings.

SOFTWARE – We care about the code that we write. We take pride in it. We constantly try to improve on it. We adopt best practices when they suit us. We geek out over data and make it work for us. We are not afraid to try the latest & greatest and to support the last year’s. We are ready to make mistakes and learn from them. We know that building great software requires a lot from us and we committed to it.

If this sounds like you and we look like the kind of people that you would like to work with simply reach out to us with your resume and anything else you might be proud of.

All applications will be treated as strictly confidential.